Shipping policy
Last Updated: September 2026
Thank you for choosing maple&muse.
At maple&muse, we are committed to providing a reliable and convenient shipping experience for our customers. Below you will find information about our shipping process, delivery times, and available shipping options.
Shipping Availability
We currently ship orders within Canada only.
At this time, we do not offer international shipping outside of Canada.
Shipping Time
Your total delivery time consists of:
Delivery Time = Processing Time + Transit Time
Processing Time
All orders require processing before they are shipped.
Processing Time: 2–3 business days
(Monday to Friday)
Order Cut-Off Time
Orders placed after the cut-off time will be processed on the following business day.
Order Cut-Off Time:
Monday to Friday: 2:00 PM
(GMT-08:00) Pacific Standard Time (Los Angeles)
Shipping Rates and Transit Times
For orders within Canada:
Please note that delivery times begin after your order has been processed and shipped.
Order Tracking
Once your order has been shipped, you will receive tracking information so you can follow your package throughout its journey until it reaches you.
Thank you for shopping with maple&muse. We appreciate your support and hope you enjoy your purchase.
Contact Information
Store Name: maple&muse
Email: info@maple-muse.com
Support Hours:
Monday to Friday: 09:00 AM – 05:00 PM
Company Information:
Company Name: maple&muse